NHS Halton CCG - Consultation on Urgent Care Centres

Our colleagues from NHS Halton CCG have sent us the following press release about a consultation opportunity regarding the future of Halton's Urgent Care Centres. 

Please note the link to the consultation further down in the article. 


Development of Halton Urgent Care Centres in Urgent Treatment Centres, have your say…

NHS Halton Clinical Commissioning Group (CCG) intends to develop the two Urgent Care Centres (UCCs) in Halton into Urgent Treatment Centres (UTCs). This development will continue to provide the best possible treatment for our residents whilst making them sustainable for the future.


Why are we changing these services in Halton?

In 2013 there was a national review of emergency and urgent care services. This review called for these services to be more responsive, offer personalised care for patients and deliver even better clinical outcomes.

The review involved a public consultation, where patients and the public informed the national review that there is a confusing mix of services offering varied levels of care.

To end this confusion, a national set of core standards has been established for

Urgent Treatment Centres, including having a generic name for these services which will be Urgent Treatment Centres and that the UTCs will be open for at least 12 hrs a day.


What have people already told us?

Between October and December 2018, we asked Halton residents about their experiences of the current UCCs in Widnes and Runcorn and their views of the national model to ensure that both local Urgent Treatment Centres meet the needs of Halton residents. Healthwatch Halton has also engaged with people who have used both services and their findings have also been taken into account. 

The results from this report are available on NHS Halton CCG’s website.


What is NHS Halton CCG proposing?

The current opening hours of both Urgent Care Centres is 15 hours, per day (7am to 10pm). 365 days per year. 

In line with national standards, but following feedback from the pre-consultation and to ensure there is a comprehensive primary care offer the CCG is proposing to reduce the opening times from 15 to 13 hours, with the opening hours proposed as being 8am – 9pm.  

As this proposal is a change of service, NHS Halton CCG is keen to consult with patients, the public and key stakeholders to ask their views on the opening hours of the Urgent Treatment Centres.


How you can have your say

We are looking for your views on the new model for the two Halton Urgent Treatment Centres and on the CCGs proposal to reduce the opening hours to 13 hours. 

A formal 8-week public consultation will commence on Monday 7th January 2019 and will conclude on Sunday 3rd March 2019.  

The survey can be completed by heading to NHS Halton CCGs website or by following this link www.surveymonkey.co.uk/r/HaltonUTC2019

Paper copies are also available at Runcorn Town hall and at both Urgent Care Centres;

Widnes Urgent Care Centre                             Runcorn Urgent Care Centre

Healthcare Resource Centre                            Halton General Hospital

Caldwell Road                                                 Hospital Way

Widnes WA8 7GD                                            Runcorn WA7 2DA

There is more information available on our website www.haltonccg.nhs.uk including how to get in contact with us and how you can get more involved.

Get In Touch

Halton & St Helens VCA 

Halton Office: 01928 592 405
St Maries
Lugsdale Road

St Helens Office: 01744 457100 
2nd Floor Beacon Building
College Street
St Helens
WA10 1TF

Email: info@haltonsthelensvca.org.uk


Halton & St Helens VCA is an infrastructure organisation that provides advice, information and development support services to voluntary, community, not-for-profit and faith organisations and volunteers in the Boroughs of St Helens and Halton.