Halton High Intensity User Lead

1 x full time or 2 x 18.5 hours (job share).
Fixed term for 1 year
Secondment will be considered.
Salary: Band 6 (£30,401per annum) or pro-rated if part-time
Closing Date: Wednesday 24th April at 5pm

An exciting opportunity has arisen for a High Intensity User (HIU) Lead to join NHS Halton Clinical Commissioning Group and Wellbeing Enterprises CIC to work across the local health and social care system.

They are seeking an experienced, resilient and motivated individual, with experience of working with people with complex needs, as well as working within a fast-paced environment.

The successful candidate will work with a rolling cohort of patients who attend A&E, call 999 or have been admitted to hospital more than might be expected. They are looking for an individual whose ability to connect with people is strong enough to support the change in behaviour of people with even the most complex medical/social needs. The post holder will seek to appropriately reduce the number of emergency contacts and other care interactions across Halton. You will also work alongside a team of dedicated non-medical community wellbeing professionals who support people to address wider social issues impacting on health and wellbeing.

Skills required will be empathy, compassion, strong negotiation, patience and a real appetite for helping those that many others may have either forgotten about or have turned away. This is an excellent opportunity to make a difference to people’s lives, by putting in place interventions that reintegrate people into the local community, without the need to make demands on services that may not be the most appropriate to meet their needs . The successful candidate(s) will be working closely with Halton Clinical Commissioning Group, A&E departments at Warrington & St Helens Hospitals, Ambulance service (NWAS), Police, Local Authorities and local Community Health Teams.

The successful candidate will work a 37 hour week or 18.5 hour week (if part-time). A flexible work approach is required as there may be some out of hour’s calls i.e. evenings and weekends, as its imperative that high intensity users feel fully supported during their time on the HIU programme. Due to the requirement of the post the candidate must commit to remaining with the project for 1 year. The work will be a combination of face to face contact with high intensity users, as well as telephone contact and liaison with other service providers to support improved outcomes for service users.

For more information and how to apply please contact Wellbeing Enterprises:
Helen McPeake
E: h.mcpeake@wellbeingenterprises.org.uk
T: 01928 589 799

Get In Touch

Halton & St Helens VCA 

Halton Office: 01928 592 405
St Maries
Lugsdale Road

St Helens Office: 01744 457100 
2nd Floor Beacon Building
College Street
St Helens
WA10 1TF

Email: info@haltonsthelensvca.org.uk


Halton & St Helens VCA is an infrastructure organisation that provides advice, information and development support services to voluntary, community, not-for-profit and faith organisations and volunteers in the Boroughs of St Helens and Halton.